Loan fees and charges

The following are loan periods and item charges for material that you can borrow from the Library effective 1 July 2023.



Loan Period
Loan Charges
Adult Books
4 weeks
Fastback Books**
1 week
1 week
Children's Books
4 weeks
Teen Books
4 weeks
DVDs 1 week
DVDs (Multi-Disc Set)
2 weeks
Children's DVDs
4 weeks
Ukuleles 4 weeks

Music Stands

       4 weeks
Inter-loans 4 weeks
$12 per item
Board games 2 weeks  $5 per 2 weeks*


**No renewals and no holds can be placed on Fastback books.
*Renewal charges apply.

 Full list of Upper Hutt City Council Fees and Charges

Shortened issue periods for popular hold items: To reduce wait times on popular materials, we shorten the loan period to two weeks for items with five or more holds on them. We hope that this process keeps wait times under three months.

Holds / Reserves

Place a hold by using a form in the Library or searching the online catalogue, and we will reserve the item for you for a limited time.

Holds are free of charge. 

Replacement membership cards

Replacement membership cards are free of charge.

Borrowing FAQ

  • There is no limit to the amount borrowed on full adult, junior and community group memberships. If someone wishes to borrow all items on a subject, we may ask you, in fairness to other library users, to limit your selection.
  • Parents are responsible for items taken out on their children’s cards.
  • Items may be renewed once if there is no request on the item.
  • CDs and DVDs will incur an additional charge.
  • Notices are sent out after the item has been overdue three days.

For more information about our borrowing services, email us or phone (04) 527-2117.

Overdue notices

Borrowers will be notified of overdue items by email or mail. Text and email notifications are available for pre-due reminders and holds. Please ensure your correct contact details and notification preferences are set by checking on My Account or seeing a staff member in the Library.

 Notice Notice Period
Pre-due reminder
3 days before items are due (email and message only)
1st notice
3 days after items are due
Final overdue notice
10 days after items are due
Billing notice
21 days after items are due


Billing notices

Billing notices will also be sent when charges over $10 are incurred. Replacement costs are charged for lost or damaged items.

Paying bills

You can pay account charges using internet banking/online banking to:
Upper Hutt City Council

Enter the name of the library account you wish to pay as the reference.

If you have any queries about charges, please call (04) 527-2117 or email us.  Please have your library card number ready so we can check your record.