Following our recent system upgrade, you may be asked to reset your password when logging into My Account, the Libby app for digital content, or the library app.You can now reset it through the "Forgot your password?" link on the catalogue homepage.For Libby users: we have resolved the recent log-in issue – please reset your password if the app prompts you to do so.
Can’t make it in to the library? Need to self-isolate? We have a wide range of services you can access from home.
Sign up for a Library Card, or digital-only membership by phone on (04) 527 2117 or through our online registration form.
Our Digital Library is open 24/7 – choose from a wide range of free eBooks, eMagazines, streaming videos, resources for at-home learning, and more. All you need is a Library Card or digital membership.
Place holds online and choose from a range of pick-up locations, including our 24/7 Click & Collect locker outside Central Library.
Place holds online and we’ll deliver them (contactless) if you can’t make it to the library. Choose ‘Mobile’ as your pick-up point when you place your hold.
Pick 5 by phone on (04) 527 2117 or email us – choose a genre or topic and we’ll choose you five items at random. Choose to collect or have them delivered.
Explore our online heritage resources on Recollect, our community archive collections.
Need to get broadband at home? See if you’re eligible for a pre-pay Skinny Jump broadband connection.