Below are our loan periods and charges for collection items that you can borrow from the Library (effective 1 July 2025).
Upper Hutt Libraries is a fines-free library. We don't charge overdue fines.
| Item type |
Loan period |
Renewal times |
Loan charges |
| |
|
|
|
| Adult books |
3 weeks |
2 renewals, 3 weeks each |
free |
| Fastback books * |
1 week |
no renewals |
free |
| Magazines |
1 week |
2 renewals, 1 week each |
free |
| Children's books |
3 weeks |
2 renewals, 3 weeks each |
free |
| Teen books |
3 weeks |
2 renewals, 3 weeks each |
free |
| DVDs |
1 week |
2 renewals, 1 week each |
free |
| DVDs (multi-disc set) |
2 weeks |
2 renewals, 2 weeks each |
free |
| Children's DVDs |
3 weeks |
2 renewals, 3 weeks each |
free |
| Ukuleles |
3 weeks |
2 renewals, 3 weeks each |
free |
| Music stands |
3 weeks |
2 renewals, 3 weeks each |
free |
| Jigsaw puzzles |
3 weeks |
2 renewals, 3 weeks each |
free |
| Board games |
3 weeks |
2 renewals, 3 weeks each |
$6 per 3 weeks ** |
| Interloans |
4 weeks |
depending on lending library |
$13 per item |
| Lost or damaged items |
– |
– |
replacement cost |
* Fastback books are not available for holds (reserves).
** Renewal charges apply for board games.
Shortened loan periods for popular hold items
To reduce wait times on popular items, we shorten the loan period to two weeks for items with five or more holds on them. We hope that this process keeps wait times under three months.
Upper Hutt City Council – Fees and Charges
View Council's full list of Fees and Charges.
Search our online catalogue and select items to reserve.
You can choose to pick up items from a range of locations:
- Central Library
- Pinehaven Library
- 24/7 Click & Collect locker (outside Central Library)
Holds are free of charge.
Lost your Library Card? Please contact us as soon as possible to deactivate the card and issue you a replacement.
Replacement cards are free of charge.
- Full memberships have unlimited borrowing. If someone wishes to borrow all items on a subject, we may ask you, in fairness to other library users, to limit your selection.
- Parents/guardians are responsible for items taken out on their children’s cards.
- Items may be renewed two times if there is no request on the item. (Please note: This excludes titles from our Fastback collection.)
- Notices are sent out after an item has been overdue for three days.
We will notify you about overdue items by email or mail.
Text and email notifications are available for pre-due reminders and holds.
Please ensure your correct contact details and notification preferences are set by checking on My Account or contact us to update your information.
| Notice |
Notice period |
Available through |
| |
|
|
| Pre-due reminder |
3 days before items are due |
email, text |
| First overdue notice |
3 days after items are due |
email, mail |
| Final overdue notice |
10 days after items are due |
email, mail |
| Billing notice (overdue) |
21 days after items are due |
email, mail |
| Billing notice (damaged/lost items) |
when charges are incurred |
email, mail |
| Hold notice |
when items are ready for pick-up |
email, text |
You can pay account charges by coming into any of our branches or by online banking:
Upper Hutt City Council
01-0771-0018890-04
Enter the name of the library account you would like to pay as reference.
If you have any queries about charges, please call us on (04) 527 2117 or email us. Please have your Library Card number ready so we can check your record.